Category Archives: Business Process Management

Using BPM and Case Management to Transform Your Business

It’s interesting when talking about “business transformation,” that many of us immediately think of Business Process Management (BPM).  And for good reason considering the life’s blood of an organization is really the collection (or more importantly, the summation) of the hundreds … Continue reading

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I recently had the opportunity to speak at the Adaptive Case Management Virtual Summit(or ACM Live 2012 conference) hosted by Tom Koulopoulos with the Delphi Group.  Tom and I have known each other since the early days of BPM, so …

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The Path to Better Decisions

As a follow-up to my recent blog, “Transformation of a Different Kind,” I caught up with David Le Strat (Director of Case Management and Client products for EMC’s IIG division) to get his perspectives on what’s driving innovation in Case … Continue reading

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While on an extremeeeely long flight back from New York to San Francisco (which has become more routine lately), I started reflecting back on the Business Process Excellence – for Financial Services Conference I recently attended.  While small as events …

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Rethinking ECM – Part 2

In Part-1 we covered the macro trends that are influencing the ECM market, along with the disruptive technology movements of Social, Mobile, Cloud and Big Data. Now we’re left with a question…so how must ECM evolve in light of all … Continue reading

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